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DIKCARE — Home Support Services
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A DIKCARE support worker holds the arm of a senior coming back home.

Private, non-medical service

A safe, calm return home after the hospital.

Groceries, pharmacy runs, meals, light housekeeping, follow-up: we take care of daily life so your loved one can recover at home, safely.

Free in-home assessmentThe first step, at no charge.

  • Hospital-to-home transition
  • Groceries and pharmacy
  • Safe home cooking
  • Light housekeeping
  • Logistics and follow-up
  • Home housekeeping
  • Support for seniors
  • Respite for family caregivers

Our specialty

Support after a hospital stay

Five practical tasks so the return home goes well.

  1. The support worker settles a senior into his armchair at home.

    Hospital-to-home transition

    We plan the return with you and we are there when your loved one arrives home.

  2. The support worker unpacks groceries in the kitchen, a pharmacy bag beside them.

    Groceries and pharmacy

    Groceries, essentials and prescriptions picked up at the pharmacy.

  3. The support worker cooks a home-made soup in a clean kitchen.

    Safe home cooking

    Home-cooked meals prepared to Ontario food safety standards.

  4. The support worker folds clean laundry in a bright living room.

    Light housekeeping

    Laundry, dishes, tidying: a clean, safe home to recover in.

  5. The support worker writes appointments in a planner with a senior.

    Logistics and follow-up

    Appointments, reminders and regular updates for the family.

Travel: the details are set with you during the free assessment.

Also, day to day

  • The support worker dusts a shelf in a tidy living room.

    Home housekeeping

    Regular help with everyday upkeep of the home.

  • The support worker and a senior share tea and conversation.

    Support for seniors

    Meals, errands and company to keep living at home, independently.

  • A family caregiver takes a breath, reassured, while the support worker takes over.

    Respite for family caregivers

    A few hours to catch your breath while we take over.

See all services

A clear scope

What DIKCARE does not do

DIKCARE is a non-medical service. Our limits are firm, for your loved one's safety.

  • No personal care
  • No nursing care
  • No handling of medication

These are the responsibility of health professionals.

Payment and visit length

Private pay
Our services are paid directly by the client or their family.
3- or 4-hour blocks
Each visit lasts a minimum of 3 or 4 hours.
Taxes (HST)
The applicable tax treatment is confirmed to you in writing before the agreement is signed.
Scope and rates

How it works

Four steps, from your call to ongoing follow-up

  1. 1

    First contact

    You call or write. We listen to your situation.

  2. 2

    Free in-home assessment

    We come to the home to assess the needs, at no charge.

  3. 3

    Signing the agreement

    Tasks, schedule and rate are set down in writing.

  4. 4

    Ongoing follow-up

    We adjust the help as recovery progresses and keep the family informed.

Certifications

Recognized skills

Three recognized trainings, at your loved one's service.

  • University of Alberta

    Certified trainingUniversity of Alberta — caregiver-centered care

  • Province of Ontario

    Food safetyProvince of Ontario certification

  • Canadian Red Cross

    CPR / AEDCanadian Red Cross

A word from the founder

Behind DIKCARE, one conviction.

Coming home after a hospital stay is a fragile moment. You leave an entire team behind and find yourself at home, tired, with a thousand small things to sort out. That exact moment is why I founded DIKCARE.

I am not a nurse or a doctor, and I do not pretend to be. My job is everything else: a full fridge, a healthy meal on the table, a home in order, appointments written down, and a family that knows how things are going.

Nyembo Dikoka ConsileFounder of DIKCARE

Read more

Frequently asked questions

What families ask us.

Does DIKCARE provide medical care?

No. DIKCARE is a private, non-medical service: no personal care, no nursing care, no handling of medication. These are the responsibility of health professionals.

What exactly do you do after a hospital stay?

Five things: the hospital-to-home transition, groceries and pharmacy runs, safely prepared home-cooked meals, light housekeeping, and logistics with follow-up for the family.

Is the in-home assessment charged?

No, it is free. It helps us understand the situation and the needs before any agreement.

How long is a visit?

Each visit lasts a minimum of 3 or 4 hours.

How does payment work?

Our services are paid directly by the client or their family. The applicable tax treatment (HST) is confirmed to you in writing before the agreement is signed.

What area do you serve?

The Greater Toronto Area, in Ontario.

What are your hours?

Monday to Friday, 8 a.m. to 6 p.m. Weekends by arrangement. Phone remains the fastest way to reach us.

How do we get started?

Call 437‑603‑1924 or write to us through the form. We listen to your situation, then set up the free in-home assessment.

Is a hospital discharge coming up?

Call us or write to us. We will plan the return home with you.

Call 437‑603‑1924Write to DIKCARE