Scope of service and payment
DIKCARE is a non-medical service. Our limits are firm, for your loved one's safety.
A clear scope
What DIKCARE does not do
DIKCARE is a non-medical service. Our limits are firm, for your loved one's safety.
- No personal care
- No nursing care
- No handling of medication
These are the responsibility of health professionals.
Payment and visit length
- Private pay
- Our services are paid directly by the client or their family.
- 4-hour minimum visit
- Each visit lasts at least 4 hours.
- Taxes (HST)
- The applicable tax treatment is confirmed to you in writing before the agreement is signed.
Frequently asked questions
What families ask us.
Does DIKCARE provide medical care?
No. DIKCARE is a private, non-medical service: no personal care, no nursing care, no handling of medication. We can pick up a prescription already prepared by the pharmacy, with the appropriate authorization, but we never prepare, administer, dose or change any medication.
What exactly do you do after a hospital stay or minor surgery?
Five things: the hospital-to-home transition, groceries and pharmacy runs, home-cooked meal preparation, light housekeeping, and logistics with follow-up for the family.
Are your services only for seniors?
No. We help any adult or family: coming home after a hospital stay or minor surgery, at any age, and practical help with daily life — groceries, meals, prescriptions, laundry, tidying, light housekeeping.
Is the in-home assessment charged?
No, it is free. It helps us understand the situation and the needs before any agreement.
How long is a visit?
Each visit lasts at least 4 hours.
How does payment work?
Our services are paid directly by the client or their family. The applicable tax treatment (HST) is confirmed to you in writing before the agreement is signed.
What area do you serve?
The Greater Toronto Area, in Ontario.
What are your hours?
Monday to Friday, 8 a.m. to 6 p.m. Weekends by arrangement. Phone remains the fastest way to reach us.
How do we get started?
Call 437‑562‑4645 or write to us through the form. We listen to your situation, then set up the free in-home assessment.
Is a hospital discharge coming up?
Call us or write to us. We will plan the return home with you.