How it works
Call us or write to us. We will plan the return home with you.
How it works
Four steps, from your call to ongoing follow-up
- 1
First contact
You call or write. We listen to your situation.
- 2
Free in-home assessment
We come to the home to assess the needs, at no charge.
- 3
Signing the agreement
Tasks, schedule and rate are set down in writing.
- 4
Ongoing follow-up
We adjust the help as recovery progresses and keep the family informed.
Frequently asked questions
What families ask us.
Does DIKCARE provide medical care?
No. DIKCARE is a private, non-medical service: no personal care, no nursing care, no handling of medication. These are the responsibility of health professionals.
What exactly do you do after a hospital stay?
Five things: the hospital-to-home transition, groceries and pharmacy runs, safely prepared home-cooked meals, light housekeeping, and logistics with follow-up for the family.
Is the in-home assessment charged?
No, it is free. It helps us understand the situation and the needs before any agreement.
How long is a visit?
Each visit lasts a minimum of 3 or 4 hours.
How does payment work?
Our services are paid directly by the client or their family. The applicable tax treatment (HST) is confirmed to you in writing before the agreement is signed.
What area do you serve?
The Greater Toronto Area, in Ontario.
What are your hours?
Monday to Friday, 8 a.m. to 6 p.m. Weekends by arrangement. Phone remains the fastest way to reach us.
How do we get started?
Call 437‑603‑1924 or write to us through the form. We listen to your situation, then set up the free in-home assessment.
Is a hospital discharge coming up?
Call us or write to us. We will plan the return home with you.